London heathrow Airport Passenger Process Mapping and Evaluation Essay

London heathrow Airport Passenger Process Mapping and Evaluation - Essay Example London Heathrow airport is operated and owned by the Famous BAA limited. BAA Limited is managed by ADI limited, which a universal syndicate is owned by Spanish Ferrovial Group. The British airways and BMI, together with virgin Atlantic primary use Heathrow airport is there Hub. Last year alone it handled more than 66.2 million commuters and about 1.48 million tons of goods. This paper offers a brief and critical overview of    London Heathrow Airport Passenger Process Mapping and Evaluation form broad planning and mapping perspective. It attempts to form comprehensive summary of the Heathrow airport based on its operation, transport, inspection, storage or delay services Airport process Before one travel with any flight company one has to follow some procedure which is the same in London heathrow Airport. The activities include: booking of air ticket, registering for a passport and then travel if all is cleared (retrieved from www. Heathrow Airport information.com on 26th November 2011).Additionally, before booking an air ticket one needs to first get a visa card from the country’s ministry of immigration and registration of persons so that this may help the government account on its people who have left the country, this action helps the embassy of the citizens of their country to monitor their citizen efficiently and to help them in case a problem arise ( (Monkman & McMahon 2007, pp 51-53) Booking of any air ticket may be done online. Clients have to select the type of flight whether local or international, provide the category of the passenger that is whether adult young child or infant so that they can make special arrangement early in advance after completing the booking send the e-ticket request form and wait for the email reply where you check on the fare and the means of payment instructed sent by the flight company these is then followed by taking a printout of you e-ticket (Heathrow Airport information). Heathrow airport has four main termina ls that serve as check in, at this point there is the immigration control/ passport control department, the department has the made to inspect passport and clear the passanger. At heathrow airport, there usually two queues at the immigration control,either for EU/EEA passport holders. After the immigration control point, the passeger moves to Baggage reclaim office. Hearthrow is a busy airport and it takes some time for the baggage to arrive. Then, the passager goes to the custom control department but if the passanger does not have laggage to clear he/she goes straight to green channel that lead to the terminal. At the terminal they queue and check for flight information which are available on screen. What the passengers ought to know before using Heathrow airport If a clients luggage is not checked they need to inform the relevant personnel. Furthermore, if they have not been issued with boarding cards please contact the airline authorities before time is over, also in case of del ay in processing your travel documents please inform the airline desk of arrival so that you may advised on what to do since if you don’t communicate you may be considered as one of the travelled passengers. This may result in problems in case of an accident since some passengers may be accounted as missing while in real sense